Certain products or services may be available exclusively online through our website https://nenjam.in/. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy, which allows refunds within 5–6 working days from the date of approval.
We reserve the right to refuse any order you place with us. At our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed under the same customer account, the same credit card, and/or using the same billing or shipping address. If we make changes to or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided at the time of purchase.
Additionally, we reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all transactions. You also agree to promptly update your account details, including email address, credit card number, and expiration dates, to ensure successful order processing and communication as needed.
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Refunds: If a refund is accepted, the refund amount will be credited in the original mode of payment within 7 days.
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Returns: If a return is accepted, the exchanged/replacement product will be delivered within 1–5 days.
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Return Window: We will accept returns within 3 days from the date of delivery.
For any queries or concerns regarding cancellations, returns, or refunds, please contact us at nenjamcs@gmail.com.